SKIKK Premium

Choose ultimate care and support for your SKIKK laptop.

Why choose SKIKK Premium?

At SKIKK we understand how important your laptop is for your daily activities. That's why we offer subscriptions that not only protect your laptop, but also increase your productivity with fast and expert support. Choose the subscription that suits you and experience the ultimate care for your SKIKK laptop.

What is Proactive Support?

Proactive support goes beyond just responding to issues as they arise. It means that we actively monitor your laptop, detect and resolve problems before they can affect you. This not only prevents malfunctions, but also ensures that your laptop always remains in optimal condition.

Monitoring : This means we are immediately aware of any performance issues, unusual activity or hardware errors. If we see a particular component becoming overloaded, we can take action before it becomes a problem.
Automatic Updates and Patching : We can automatically perform software updates and security patches. This ensures that your system is always up to date and protected against the latest threats.
Problem Prediction and Prevention : By analyzing patterns and trends in your laptop's performance, we can predict problems before they occur. This allows us to take preventive measures and ensure your productivity.
Remote Support : Thanks to the remote support options, we can solve problems remotely without you having to hand in your laptop. This saves time and minimizes disruptions.

SKIKK Limited Warranty for the duration of your subscription

With the SKIKK limited warranty you are assured of basic protection during the term of your subscription. This warranty includes a third-year limited warranty where you only pay the cost of parts in the event of a repair. This means that if a defect occurs after the standard warranty has expired, labor costs are covered, but you are responsible for material costs. This provides a degree of certainty and control over the costs of unexpected repairs.

SKIKK Premium Plus Benefits

2 Weeks Free Loan Laptop

A unique and valuable addition to the SKIKK Premium Plus subscription is the free rental laptop service. If your laptop needs to be repaired and the repair takes longer than a week, you will receive a loan laptop at no extra cost. This ensures that your work and daily activities continue unhindered while your laptop is being repaired. This service offers the following benefits:

Uninterrupted Productivity: You can continue working without interruption, even when your own laptop is being repaired.
No extra costs: The loan laptop is completely free during the repair, which provides financial peace of mind.
Immediately Available: Fast delivery of the loan laptop after our technical department has physically determined that the repair will take longer than a week and you request this, so that you can immediately continue with your work.

Maintenance every 12 months

To ensure that your SKIKK laptop always remains in optimal condition, the Premium Plus subscription offers annual maintenance. Every 12 months, your laptop is thoroughly checked and maintained by our expert technicians. This maintenance includes:

Cleaning: Thorough cleaning of both the inside and outside of the laptop to remove dust and dirt that can affect performance.
Performance check: Checking and optimizing the hardware and software to ensure everything continues to run smoothly.
Preventive Care: Replacement of thermal paste and preventive measures to prevent future problems.

Why Choose SKIKK Premium Plus?

SKIKK Premium Plus provides the ultimate care and support for your laptop, with additional benefits that give you peace of mind and convenience:

Maximum Availability: Thanks to the free loaner laptop, you can always continue your work, even during repairs that take longer than a week.
Long-term Reliability: Annual maintenance ensures that your laptop is always in top condition, which improves its lifespan and performance.
Full Support: You get comprehensive support and expert care, which contributes to a worry-free user experience.

With SKIKK Premium Plus you can count on the best possible care for your laptop, so that you can perform optimally always and everywhere. Choose this subscription and experience the difference of ultimate support and service.

SKIKK Premium ^{from €6 per month}

Discover the benefits of our SKIKK Premium subscription, specially designed to give you the best support and peace of mind. With SKIKK Premium you benefit from:

Premium Support : Access to our highly qualified support staff.
Response within 1 working day : Quick answer to all your questions and problems.
SKIKK Limited Warranty : As long as your subscription continues, you are covered by our extended warranty.
Free Remote Support : Remote assistance at no extra cost.
Proactive support : We monitor your system and resolve issues before you notice them.

SKIKK Premium Plus ^{from €9 per month}

For those looking for even more security and extra benefits, our Premium Plus subscription offers:

All the benefits of SKIKK Premium : Including Premium Support, fast response, warranty, free remote support and proactive support.
Free loan laptop for 2 weeks : In case of repairs you will receive a free loan laptop for two weeks.
Maintenance : Every 12 months we provide a thorough maintenance of your laptop.

Register now!

Follow these steps to sign up for a SKIKK Premium or Premium Plus subscription:

1. Log in to your SKIKK account : Go to our website and log in with your SKIKK account details.

2. Go to your My SKIKK : Click on the "My SKIKK" button to go to your personal dashboard.

3. Click on "My products" : Here you will find an overview of all the products you have purchased from us.

4. Click "SKIKK Premium" next to the product for which you want to request it : Select the desired subscription for the product in question.

Please note: SKIKK Premium can only be requested up to 14 days after receipt of the product or the moment SKIKK invited you for SKIKK Premium.

Do you have any questions? Contact us and we will be happy to help you

Conditions

Application period : SKIKK Premium can only be applied for up to 14 days after receipt of the product or from the moment SKIKK invited you for SKIKK Premium.
Payment : If a direct debit or payment fails, the subscription will end and cannot be restarted or reactivated.
Applicable Terms : Our general terms and conditions, repair conditions and privacy conditions apply.
Subscriptions : You have the choice of choosing a monthly, quarterly or annual subscription, which is always tacitly extended for the same period.
Cancellation : Cancellation can be done at any time before the new collection period. If you cancel after this time, no refund will be given and the subscription will end after the current period.
Validity per product : The subscription is valid for one product based on the serial number. If you have multiple products, you must purchase a separate subscription for each product.
Maintenance with Premium Plus : The maintenance may take place a maximum of once every 12 months and only after at least 12 months have passed since the start of the subscription.
Free loan laptop: To use the free loan laptop service, your SKIKK Premium Plus subscription must be active for at least 12 months. The loan laptop will only be provided if the repair of your laptop takes longer than a week and the customer requests this. This service allows you to use a replacement laptop for up to two weeks at no additional cost. This ensures that your work and daily activities are disrupted as little as possible during the repair period. It is important to know that the loan laptop must be returned in a timely manner after the repair of your own laptop to avoid additional costs.
SKIKK Limited Warranty With the SKIKK limited warranty you are assured of basic protection during the term of your subscription. After the standard warranty, this warranty includes a limited warranty where you only pay the costs of parts in the event of a repair. This means that if a defect occurs after the standard warranty has expired, labor costs are covered, but you are responsible for material costs. This provides a degree of certainty and control over the costs of unexpected repairs. However, it is important to note that the availability and availability of parts depends on external factors. SKIKK cannot guarantee and has no obligation that all required parts will always be available during the term of your subscription.