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All about the SKIKK Privacy Policy

Your data in trusted hands

We prefer to collect as little data as possible from you. However, it is sometimes necessary, for example to deliver your order or to measure what you think of a new product. We handle your data with care and ensure that your privacy is guaranteed

Which data we ask for and what we use it for, you can read below. You can also see what your rights are, who has access to your data and how long we store your data. Handy, right?

Which personal data does Skikk process?

In order to execute the agreement you enter into with us, we need the following personal data from you.

Name and address details

Your name is stored because we prefer not to address you by your customer number. We need your address and place of residence for, among other things, drawing up invoices, to send your order to, to get in touch or to stop by for a cup of coffee (if you ever invite us).

Company details

It is nice to keep personal and business separate. That is why we ask you to fill in your (company) name and business address when you purchase our products as a company.

E-mail address

We store your email address so that we can send you important messages about your order or account. That is a lot faster than carrier pigeons. We also use your email address to keep you up to date with new developments at Skikk through surveys, customer satisfaction surveys and/or newsletters. Of course, you have the option to unsubscribe from these.

Phone number

We use your telephone number to contact you if you have questions or to request your input.

Login details and customer number

We store your login details to protect access to your account, so that only you or people you share this data with can log in. We also create a unique customer number so we can help you faster.

IP Address

We store your IP address to provide you with an overview of which IP address has logged into your account or has made changes. This address is also used to better protect your account against unauthorized access from other locations.

Payment Details

Payments are processed via reliable payment providers (such as iDEAL, PayPal and credit card companies). We do not store full payment details. Each order is given a unique order number that is linked to your account.

Contact details

If you have any questions or comments after reading our privacy and cookie statement, please contact us using the contact details below.

 

Privacy Policy

Skikk respects the privacy of its visitors and users. By using this website or otherwise providing us with personal information (for example, by telephone or email), you agree to this Privacy Policy. Skikk is responsible for processing your personal data within the meaning of the Personal Data Protection Act.


Article 1:
You may provide us with data about yourself via this website or otherwise. For example, if you register with us, request a repair quote, place an order, participate in a survey or research, or subscribe to a newsletter or other form of mailing list. The data we may need includes your name, address, e-mail address, telephone number and other information for the performance of our services and our other activities.
  
Article 2:
We may use your data for the following purposes:
      - processing your order and performing our services;
      - handling information requested by you or obtained from you;
      - providing information on current developments (for example via newsletters and other communication sources);
      - remembering user-specific information in order to remind you of your actions;
      - improving our products and services (for example through surveys or customer satisfaction researches);
      - improving and security of our website; and
      - registering visitor data of (parts of) our website and configuring usage statistics.
  
Article 3:
We can provide your data to our affiliated companies, agents and other third parties we engage to perform our services. We may also use service providers to process your personal data, who will act on our behalf as processors solely on the basis of the processor agreement concluded with Laptop Plus BV. Beyond this, we will not provide data to third parties, unless we are legally obliged to do so.
  
Article 4:
To protect your personal data, Laptop Plus BV implements appropriate security measures.
  
Article 5:
Through this website we may use cookies to personalize visitor experiences. This stores information in the form of a text file on your computer’s hard drive. You can set your browser so that you do not receive cookies while visiting this website. However, in that case you may not be able to use all the features of this website. For more information about cookies, we refer you to the 'Cookies' website.
  
Article 6:
This website may contain hyperlinks to websites of other parties. It is also possible that websites of other parties contain hyperlinks to this website. Laptop Plus B.V. is not responsible for the privacy policy of the websites of these other parties, and the use of cookies on those websites.
  
Article 7:
This Privacy Policy may be changed. We advise you to regularly read this Privacy Policy for any changes. Of course, we will also inform our clients by e-mail of any changes to this Privacy Policy.
  
Article 8:
Your data will not be used for purposes other than those mentioned above. You can always request your data and have it changed or deleted if necessary. For this and for any questions about our privacy policy, you can contact us by e-mail: privacy@laptopplus.nl or with our Customer Service department.


Information improvement per user:

 

Technology allows us to provide better, customer-customized experiences. At Skikk, we primarily use "cookies" to better understand what service and support information is appropriate for your system and to maintain your shopping experience with our online store. Although we use this technology, it does not mean we know everything about you. We may collect some limited information about you, but for us, the use of cookies is simply designed to provide you with a better experience when using LaptopPlus. It is not Skikk's desire or intention to infringe on your privacy when using the laptopplus.nl website. For more information about our use of cookies, click here.

We do not allow third parties to place their own cookies on our website or in our advertisements. The personal information collected through cookies will under no circumstances be shared with third parties, with the exception of service providers acting on our behalf who are contractually prohibited from using such information for any other use or disclosure.

You as a user can therefore always disable cookies using the extra options in your internet browser.

What are cookies:

A cookie (also called an HTTP cookie) is a small text file that a website places on the hard drive of your computer when you visit the site. The main function of cookies is to distinguish one user from another. You will therefore often encounter cookies on websites that require you to log in. A cookie ensures that you remain logged in while you use the site. In addition, cookies are used at Skikk to remember your history, so that when you return, you can find your way back or view your shopping cart again more easily and quickly.

 

Mollie: We use Mollie to process payments on our website and to ensure the security of your financial information.

Google Tag Manager: This is used to manage marketing tags (tracking codes) on our website without the need for any changes to the code.

Microsoft Clarity: In addition, we use Microsoft Clarity to understand how our website is used (e.g. via heatmaps): only after your permission. solely to improve usability.

Mailchimp: We use Mailchimp to communicate with you via email and to manage and optimize our email campaigns.

Kustomer: We use Kustomer to communicate with you via email, chat, whatsapp, etc.

Plausible Analytics: We use Plausible Analytics to gain insight into the use of our website:  without cookies  without personal data  without tracking individual visitors  We see what works, not who you are.

WebwinkelKeur: We believe it is important that reviews provide the best possible representation of our products and services. Our reviews are therefore managed impartially by WebwinkelKeur. WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here.

Our customers are not rewarded for writing reviews. No discounts or other gifts are given. We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you must provide a name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide further information about your review. If we invite you to leave a review, we share your name, email address, and product information with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties to provide this service. All the above guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Daisycon On our website we use services offered by Daisycon, a marketing network that helps us carry out affiliate marketing activities and other online marketing.

 

Why We Collect This Data

We collect and use your data to:

  • Improve Your Experience: To improve and personalize the functionality and user experience of our website.

  • Security: To protect your information and ensure secure transactions.

  • Communication: To communicate with you, such as sending updates, offers, and newsletters.

  • Analytics: To understand the usage of our website and where improvements are needed.

  • Customer Service: To provide you with support and address your feedback.

 

Your Rights

 

Right of access

You always have the right to inspect the data that we process (or have processed) that relates to you or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us, with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.

Right to rectification

You always have the right to have the data we process (or have processed) that relates to your person or is identifiable therefrom, adjusted. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data we process (or have processed) that relates to your person or is identifiable therefrom. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address we have on record that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we (or have processed) that relates to you or can be traced back to you, processed by another party. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed by other processors or third parties on our behalf, to the e-mail address we have on record. In all likelihood,
we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Laptop Plus B.V.. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will make copies and/or
copies of data that we process (or have processed) available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Every service and tool we use has been carefully selected to comply with the law and to protect your data. For further details or if you have any questions about your privacy, please contact us through our customer service.